Your go-to partner for backend revenue systems
Most info and agency businesses don't stall from lack sales and marketing - they fail from neglecting client success and backend revenue.
The info and agency space have a frontend obsession.
More ads. More closers. More clients.
But the truth is, most companies don’t stall because they lack sales or marketing. They stall because their backend is abandoned, unmanaged and left exposed.
Goldmines of existing leads sit untouched in the CRM, rotting. Clients churn mid–payment plan. Weak client success systems and poorly managed CSMs drive refunds, chargebacks, and missed upsell revenue for LTV growth.
For many, the fastest path to growth isn’t pushing harder on the frontend.
It’s fixing what’s already broken on the backend.
Nathan Chen, Founder & CEO
The info and agency space have a frontend obsession.
More ads. More closers. More clients.
But the truth is, most companies don’t stall because they lack sales or marketing. They stall because their backend is abandoned, unmanaged and left exposed.
Goldmines of existing leads sit untouched in the CRM, rotting. Clients churn mid–payment plan. Weak client success systems and poorly managed CSMs drive refunds, chargebacks, and missed upsell revenue for LTV growth.
For many, the fastest path to growth isn’t pushing harder on the frontend.
It’s fixing what’s already broken on the backend.
Nathan Chen, Founder & CEO
The info and agency space have a frontend obsession.
More ads. More closers. More clients.
But the truth is, most companies don’t stall because they lack sales or marketing. They stall because their backend is abandoned, unmanaged and left exposed.
Goldmines of existing leads sit untouched in the CRM, rotting. Clients churn mid–payment plan. Weak client success systems and poorly managed CSMs drive refunds, chargebacks, and missed upsell revenue for LTV growth.
For many, the fastest path to growth isn’t pushing harder on the frontend.
It’s fixing what’s already broken on the backend.
Nathan Chen, Founder & CEO
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Our Offers
Our Offers
Everything we do is custom and tailored, so reach out directly for more information.
DFY Client Success Manager Recruitment
CSM scorecard & ideal candidate profiling
Post-hire 30 day guarantee
Additional recruitment consulting for interviews
We source, pre-vet, place
Full-Service Fractional Client Success Director
All of DFY CSM Recruitment
Full, end-to-end, ongoing management & QC
Proven onboarding, upsells, payment plan collection systems
Sales to fulfilment department integration
All systems & SOPs
Recurring AI-Setter Database Reactivation
Pay per qualified, live call only (pay-on-results)
Additional recurring revenue stream
$0 new ad spend, ~ 50% cheaper CPBQLC
A/B tested sales scripts
Our Offers
Our Offers
Everything we do is custom and tailored, so reach out directly for more information.
DFY Client Success Manager Recruitment
CSM scorecard & ideal candidate profiling
Post-hire 30 day guarantee
Additional recruitment consulting for interviews
We source, pre-vet, place
Full-Service Fractional Client Success Director
All of DFY CSM Recruitment
Full, end-to-end, ongoing management & QC
Proven onboarding, upsells, payment plan collection systems
Sales to fulfilment department integration
All systems & SOPs
Recurring AI-Setter Database Reactivation
Pay per qualified, live call only (pay-on-results)
Additional recurring revenue stream
$0 new ad spend, ~ 50% cheaper CPBQLC
A/B tested sales scripts
Our Offers
Our Offers
Everything we do is custom and tailored, so reach out directly for more information.
DFY Client Success Manager Recruitment
CSM scorecard & ideal candidate profiling
Post-hire 30 day guarantee
Additional recruitment consulting for interviews
We source, pre-vet, place
Full-Service Fractional Client Success Director
All of DFY CSM Recruitment
Full, end-to-end, ongoing management & QC
Proven onboarding, upsells, payment plan collection systems
Sales to fulfilment department integration
All systems & SOPs
Recurring AI-Setter Database Reactivation
Pay per qualified, live call only (pay-on-results)
Additional recurring revenue stream
$0 new ad spend, ~ 50% cheaper CPBQLC
A/B tested sales scripts
The Way We Operate
The Way We Operate
The Way We Operate
Our 3 Core Philosophies
Our 3 Core Philosophies
Transparently, these are the standards we hold ourselves to, so expectations are never misaligned.
Transparently, these are the standards we hold ourselves to, so expectations are never misaligned.
Reputation-Based Partnerships
In an industry full of shortcuts and bad actors, reputation trumps all. We go above and beyond to build relationships that compound value for all parties.
Quality > Quantity, Results-First
We don’t chase client count. If we don’t have the capacity to deliver exceptional results, we say no - we put quality of our results first, and always first.
Ownership + Communication
We take full responsibility for outcomes and communicate clearly, directly, and consistently - 7 days a week. We cut the fluff to be direct, transparent and to-the-point.
FAQ
FAQ
FAQ
Any questions?
Any questions?
Answers to frequently asked questions.
Answers to frequently asked questions.
(01)
What type of companies do you usually work with?
(01)
What type of companies do you usually work with?
(01)
What type of companies do you usually work with?
(02)
CSM Recruitment: Do you recruit, vet and place CSMs?
(02)
CSM Recruitment: Do you recruit, vet and place CSMs?
(02)
CSM Recruitment: Do you recruit, vet and place CSMs?
(03)
CSM Recruitment: How fast does the process take?
(03)
CSM Recruitment: How fast does the process take?
(03)
CSM Recruitment: How fast does the process take?
(04)
Where can I get more custom and in-depth information?
(04)
Where can I get more custom and in-depth information?
(04)
Where can I get more custom and in-depth information?
More Information
Thinking about optimizing your company's backend?
Click the button below.
More Information
Thinking about optimizing your company's backend?
Click the button below.
More Information
Thinking about optimizing your company's backend?
Click the button below.